توانمندی انجام کار و ارتباط آن با بهره وری در کارمندان بانک
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Abstract:
Background and aims: Nowadays, the basic role of human resources in the socio-economic activities has made it the most important element of each society; which takes a vital place in promoting productivity. One of the most important factors affecting human productivity is the amount of fit between worker and his/her work. The aim of this study is to evaluate bankers work ability and to investigate its relationship with their productivity. Methods: 117 bankers were volunteered to participate into this study. Data was collected by means of questionnaire. Demographic and job related information such as age, seniority, education was asked. The Work Ability Index was used to assess work ability and the Quantity-Quality questionnaire was applied to measure productivity. Data was analyzed with SPSS software using Pearson correlation methods. Results: According to our results, the mean WAI was 40.43± 4.9. In the case of presenteeism, productivity of bankers reduced by 4.2 ± 2.1, as compared to the normal condition. WAI has a significant relationship with productivity (p = 0.011; r = -0.3). Conclusion: Since there is a positive correlation between reduced productivity and reduced working ability, appropriate strategies should be taken into account in order to stabilize acceptable working capacity. In addition to reduce costs, such interventions, through increasing staff motivation and satisfaction, could facilitate the path to promote productivity. Keywords: work ability, productivity, bank staff, questionnaire.
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Journal title
volume 13 issue 6
pages 70- 78
publication date 2017-03
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